Check with your bank to see if they offer online services. Most do, and typically help set it up for you.
Contact where you purchased them from and inquire whether or not it could have been mis-labeled at the factory. They should be able to assist in this matter.
Check here: http://www.meaning-of-names.com/
This should be helpful. vapornation.com/store/home.php
I've did business with these people, and they are very good. Get a small hand grinder while you are at it, as you will find it handy when vaporizing different things.
I'd check around the side of the body of the jack. Sometimes they are nothing more than a rubber plug.
I'd try it in an omelette or a quiche. That way you would be able to experiment with different spices to see if you could find something appealing.
How is your ink level? It sounds as though it could be low.
It appears you are.
Care One