6 Answers
Sometimes if you do a hard shutdown the problem will go. Many of these so called viruses are unscrupulus persons that wan't you to buy a fix from them. Sorted one out for my daughter's computer just today.
umsami
Maz
13 years ago. Rating: 0 | |
Maz, i don't know how to do a hard shutdown. actually never heard that term before. can you fill me in?
No problem. On your laptop push down the on/off button an keep depressed for around 5 seconds. Then turn on with the same on/off button. You will then asked if you wan't to start in safe mode. On some comps you can hit the f8 button. Sometimes when a so called "fake" virus is prompted it does fix, and rid the problem. Often it will say your hard drive is corrupted and they offer you a fix at a price. Often people panic and part with cash.
oh, no, not the web sites, i got them in an email. i opened the UPS one and within 10 seconds my computer was telling me that my hard drive was being corrupted. cost me a bundle to get it out and lost a lot of data. i opened it because i thought it was a parcel from e-bay, otherwise i never would have. sorry for not clarifying.
Colleen
13 years ago. Rating: 0 | |
OK. Maz gave you a really good answer. I would have told you the same had I understood your question. :)
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