Anyone else have a nightmare experience with piano movers?
I just had my grandmother's upright piano moved locally, and let's just say it was way more stressful than I expected. The movers showed up late with equipment that looked like it was from the 80s, and they barely used any padding. Now I've got a fresh scratch on the hardwood floor and the piano is slightly out of tune.
Is this normal? I thought I did my research, but clearly I missed something.
What should I absolutely be asking movers for next time? Are specific insurance or certain types of equipment a must?
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