Hoor3
2 Answers
Ducky
That depends on their reasons for leaving. Have you done a survey with your customers, tracked your advertising to know what works and what doesn't, offered specials? Have you used "mystery shoppers" to assess the customer service skills of your staff? Is your establishment clean? Is the outside of your store inviting? Do you have a happy staff? Do you advertise? Customers leave for good reason. What is it? You need to know that FIRST or you can never rebuild.
| 9 years ago. Rating: 8 | |
Bob/PKB
