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    I have a wireless connection to my HP Photosmart 309a printer which used to work ok but no longer works. When trying to access the printer properties the properties cannot be displayed, but I received an error message stating that there is a problem with my windows configuration

    0  Views: 291 Answers: 1 Posted: 4 years ago

    1 Answer

    If you still have the installation cd for the printer, I would uninstall the printer program from the computer, disconnect the printer from the computer,then run the installation cd again and reconnect the printer to the computer. 



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