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    How to troubleshoot Optical Drive Setup

    I have 2 Optical Drives and I took my new computer in to have Win8 Pro Installed,but the 2 Drives Ihave are as follows and they do not show up in "My Computer" nor do they register any disc that I put in them:


     


     12X DVD Lie-On


     52X24X52 Samsung\Toshiba


    Any advice?


     


     

    0  Views: 323 Answers: 1 Posted: 7 years ago

    1 Answer

    My advice, take the computer back to whoever installed the new operating system or contact Microsoft support. We are a general question and answer forum. We do not have professional computer tech volunteers at least none that I know of. 


    Or for a small fee (professional computer help always comes at a price), you can try these guys > The computer tech guys http://forums.techguy.org/ 


    Your question will remain here if you want to wait for possible help. 



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