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    Why can't I get into my Charter email account?

    I have been trying for 2 weeks to access my email account but after I fill in the log-in info, the page goes blank (forcing you to fill in the info over & over).  Sometimes, it looks like the email is going to load, but at the last second, it goes back to my homepage (Charter.net), & in the address bar, it says AUTHENTICATION REQUIRED.  Although I've entered it so much, I'm typing in my sleep, the passwords don't go through to Charter.. Plus I get a ton of emails daily so if anyone has any ideas on how to access emails from Charter in an unconventional manner, please let me know.  Thank you!  Desper8chik

    0  Views: 11129 Answers: 1 Posted: 7 years ago

    1 Answer

    If you contact charter.net, they should be able to help you >> http://www.myaccount.charter.com/customers/Support.aspx?MenuItem=3 



    Desper8chik

    Thank you, however, I can never understand the foreign customer service reps & the feeling is probably mutual. But I am desper8 so I will try it.


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