close
    1. Home
      2. ›
    2. Uncategorized
      3. ›
    3. Why is it the fault I reported on very low broadband speed logged as resolved ,it is not.
    Why is it the fault I reported on very low broadband speed logged as resolved ,it is not.

    My speed hovers around the 1.5mb mark and when I switched to you last month |(wef 13June) you indicated a speed of   betwee 5-7 mb. I have been sent 2 new filters which have done nothing to help. My exchange is located just approx.200 yards from my house.


    If this is an indication of the service I am likely to receive from BT I will  take the matter further.Why should I pay for a service clearly I am not receiving.


    Please deal with the matter without delay,thank you

    Answer this
    0  Views: 447 Answers: 1 Posted: 13 years ago
    Tags: what has this got to do with the complaint i have
    Comment this question

      1 Answer

      You will need to contact your service provider and work this problem out. You are not speaking to that provider on this web site.

      13 years ago. Rating: 0
      Comment this answer



        Did this answer your question? If not, then ask a new question.

        Top contributors in Uncategorized category

         
        ROMOS
        Answers: 18061 / Questions: 154
        Karma: 1102K
         
        Colleen
        Answers: 47269 / Questions: 115
        Karma: 953K
         
        country bumpkin
        Answers: 11322 / Questions: 160
        Karma: 838K
         
        Benthere
        Answers: 2392 / Questions: 30
        Karma: 760K
        > Top contributors chart
        503541
        questions
        745148
        answers
        842852
        users