2 Answers

Greetings November 18, 2011
I did receive your note about the $64.75 bill of TIVO to me. There are a few things you may consider.
1. I only signed up for one month of service and then before the 30 day period was up encountered problems that delayed my use of the TIVO box I bought and satisfactory service was impossible. So I sought to cancel service but my 30 day trial period had lapsed and apparently a 12 month contract was enforce. I did not realize that TIVO had not corrected the problem and I could not get any contact response from tivo. I have been busy and the TIVO unit has been in my garage since I stopped trying to make it useable to no appreciable benefit.
2. The problems with the TIVO unit I purchased from Blockbuster in Yreka CA. 96097 in the week they were going out of business ,was realized soon after I first made contact with TIVO on line. I had purchased dish satellite service and had a faster service than the telephone service I had locally. This service required an ethernet cable to the modem but the satellite service only provided a single ethernet outlet and my Apple computer required it to be on line so I saw that the TIVO was WIFI enabled too. So to save time and money a bought a WIFI unit from Apple but then I found that the WiFi would not work as a port for more than one terminal at a time and the TIVO unit would not work with it whatsoever. A router was needed so I bought a Net Gear router locally and a WIFI receiver device that could plug into the TIVO unit via the USB port on the TIVO unit. Everything seemed to be working ok and 2 movies were loaded into the TIVO hard drive. Then my internet provider notified that service via internet for my system was suspended as I had downloaded a months worth of service (in the two movies) and that service would return at a reduced rate for a while.
3. So duing this time period of about ten days I decided to study the TIVO System in more detail as the whole thing is very hard to read and is quite confusing. In my study I found that the TIVO unit I have is suppose to connect to Cable TV or Ethernet and that the system would not fully function without the code cards from the cable TV company locally. So I went to the cable company and bought the two required code cards...but for $100.00 each . They came but would not plug into the slots provided on the TIVO unit I have because the TIVO unit I have was intended to be use on a system that is not available locally. So the system was completely useless to me. I returned the two program cards for a refund without a problem. But the TIVO contract was in the sixth week of service by that time. I'm stuck with a useless TIVO unit that I can't use. The Router and WiFi-UBS plug may be useful to someone else as I didn't keep boxes or receipts on that and I could not get a response from TIVO.
4. So by this time I had to take a break and get meds from my shrink to calm down and get my blood pressure back under control.
5. The a few weeks back I was going over my credit card expenses and here is this service contract bill from TIVO. So I called the office in Colorado and the Kid who I talked to, in no uncertain terms explained with demanding finality that I was required to pay for the remaining contract and that I would pay it no matter what. Quite aggressive about his bit sort of like a wild animal with a bone.
6. I changed my credit card number as you know and sure enough, here you are attempting to collect a debt. I would rather not pay.