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    I don't know whether I am using the wrong ID or password or both. 'thought I had them written down correctly. Have tried to reset password but error message keep coming up. What should I do?

    0  Views: 158 Answers: 1 Posted: 12 years ago

    1 Answer

    Generally you can click on "contact this company" at the bottom of the web page and tell them your email address and they'll send you your information and how to reset your password. If that's not possible, you may have to open a new account and this time save your account information in an email to yourself on an account that will not be deleted if your computer has to be reset at some point in the future.



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