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    describe how to respond to complaints in the care homes

    0  Views: 672 Answers: 1 Posted: 13 years ago

    1 Answer

    ...good advice here...http://www.advocacycentreelderly.org/appimages/file/Complaints_in_LTC_-_2010.pdf


    ...and...http://www.nursingtimes.net/nursing-practice/clinical-zones/management/how-to-respond-to-complaints/5029567.article


     



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