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    why is retention so important in business issue

    +1  Views: 234 Answers: 2 Posted: 10 years ago

    2 Answers

    A business cannot make maximum profit by one-time customers. To retain a client is to have repeat sales over the life of the product or service. This is why it is so important.: retention increases the market share of the product or service over their competition.

    i am assuming that what you mean is retaining customers in business. Of course it is extremely important. A business is constantly struggling to maintaining their existing customers as well as trying to obtain new business everyday. 


    i hope this answers your question.



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