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    epson inkjet printer model C42 PLUSProblem ; when switched on the head moves up and down twice then stops at the docking position - there is no further movement.What is the problem?Many thanks( for a solution.)

    0  Views: 207 Answers: 3 Posted: 12 years ago

    3 Answers

    Do you have one or more empty ink cartridges?
    I would try to disconnect from power first to see if that resets it. If not, I would take it to a repair shop (or contact Epson directly).
    no - the cartridges are new


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