1 Answer

Continental Airlines Customer Refund Services
Attn: Processing Department
P.O. Box 3046, Dept. HQJRF
Houston, TX 77253

We cannot review any claims without receiving the proper documents.

Please note:

All refunds are subject to audit and final approval by Continental Airlines Customer Refund Services
Refunds are credited to the form of payment on the original ticket
Please allow 20 business days to receive a cash refund
For credit card refunds please allow 7 business days, if the refund is not posted within 1 billing cycle, please contact your credit card company for information.
If you have any additional questions about refund requests, please contact Continental Customer Refund Services.

14 years ago. Rating: 1
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