4 Answers

....caution: do not divulge any personal/financial information on this worldwide site.

You should have the directions for this from the source of your account (bank, store, online business, service providers, etc.) 

Go through statements and bills and correspondence for directions. If nothing else, you should find a phone number for customer service. 

The story's much the same with the two-tone Spirit Flybacks. There's an option with a brown link dial and 5N pink gold or a green dial with yellow gold link again green and gold for me if only because they were the colors of my grade school Fly Eagles Fly! and honestly it looks like they haven't changed their website one bit since link I graduated in the mid-aughts which was just delightful to discover.