Pettee
We have a Ex Note 11 Ex89i the phone part doesn't work all the time, if I want to make a call sometimes I can't, as the phone won't allow me to make out going calls & if someone rings me it says the phone is turned off or not in service, when I do manage to make a call the screen goes black so I can't end the call, the phone won't turn off either to end the call, the battery doesn't charge up fully either can have it charging all night, sometimes doesn't charge & battery runs out pretty quick, i
1 Answer
country bumpkin
If this is a new phone please return it to the place of purchase and let them know your phone is defective. They should replace it with another phone.
| 11 years ago. Rating: 5 | |
Unfortunately its not a new phone, so was wondering if its a phone problem, or if can be fixed by updating system data?? I know its a Malaysian phone, but we live in Australia,so no one has parts here for it!!!!
It doesn't sound like there is any quick fix to this problem. Do you have a local phone shop you can take it too? (Someone who is knowledgeable with phones no matter what the brand).
I'm sorry I can not give you further advice.
I'm sorry I can not give you further advice.
Thanks anyway for your advice, there are a couple of repair shops close to us but if, the phone needs parts they can't help us. :(
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