mbuggus
1 Answer
Colleen
You have to reset the phone to factory conditions and then create a new password. This means you will lose everything stored on it. The reason for this is to protect your information in case the phone is stolen and you do not want the thief to know all your friend's names and numbers and any other private information you have saved to the phone.
The instructions for hard resetting your phone (resetting to factory conditions) can be found here > http://www.hard-reset.com/samsung-galaxy-s-duos-s7562-hard-reset.html
| 12 years ago. Rating: 2 | |
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