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First, if it came with an install cd, make sure you run it in your computer. Second, make sure the external HD is compatible with your computer. For further assistance, contact Toshiba for support with their product > http://forums.toshiba.com/t5/Computer-Troubleshooting/External-hard-drive-not-recognized/td-p/72409
| 12 years ago. Rating: 1 | |
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