Shirley Romine
1 Answer
Colleen
This is an issue coming from the server HP is on. This is a known issue and one that they are suppose to be correcting (it's been a year now). See if you can contact HP directly to find out of they have a fix for this yet http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Some people have been able to get around this by using an alternate browser like Firefox or Google Chrome.
| 13 years ago. Rating: 1 | |
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