1 Answer

The most likely explanation for your problem is that one of the cables connecting your cd drive became loose.

Touch the case to ground yourself and release any static electricity. Unplug the computer and open the case. Check that the 2 cables, power and data that connect to your cd drive are not loose. If they are, push them in further to secure them. Reboot and see if it works.

If this does not help, you can double check that there is no software problem by checking the device manager and event log.

In order to check your event log, . click start->right click on my computer->select manage->click on the plus sign next to event viewer->select system->find a red error message and copy the error message->click on any link to get the details of the error. Do the same for application.

To check you device manager, click start->run, type in devmgmt.msc. click on the plus sign next to dvd/cd-rom drives. If there is a yellow warning sign, right click on it and select properties and follow the instructions.

Check the DVD name and search the manufacturer site for the latest driver. They will provide instructions for installing it

13 years ago. Rating: 1
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