I am unable to move any of my messages to folders. Once the list of the first 10 folders comes up the system freezes up, and I cannot do anything on the screen without going offline and then coming back online. For two days now I have been unable to move any messages from my screen to save them in folders and when I try everything freezes up.
3 Answers
Method 1-
Step 1-
Try transferring the files in Safe Mode.
Refer the link-
To start the computer in safe mode
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
Note: Make sure you get the computer back to Normal Mode after performing all the troubleshooting steps.
Proceed to Step 2, if the issue does not occur in Safe Mode.
Step 2-
I would recommend you to perform Clean Boot.
Placing the computer in a Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to perform the steps from the article-
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
Note: Make sure you get the computer back to Normal Startup after performing all the troubleshooting steps.
Method 2-
I would have you perform a Chkdsk on the computer.
Refer the link-
How to perform disk error checking in Windows XP
http://support.microsoft.com/kb/315265#method1
Note: The Chkdsk will try to repair bad sectors on the hard drive. Any data present on these sectors might be lost. The computer might go to a no boot state as well. Proceed at your own risk.
Step 1-
Try transferring the files in Safe Mode.
Refer the link-
To start the computer in safe mode
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
Note: Make sure you get the computer back to Normal Mode after performing all the troubleshooting steps.
Proceed to Step 2, if the issue does not occur in Safe Mode.
Step 2-
I would recommend you to perform Clean Boot.
Placing the computer in a Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to perform the steps from the article-
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
Note: Make sure you get the computer back to Normal Startup after performing all the troubleshooting steps.
Method 2-
I would have you perform a Chkdsk on the computer.
Refer the link-
How to perform disk error checking in Windows XP
http://support.microsoft.com/kb/315265#method1
Note: The Chkdsk will try to repair bad sectors on the hard drive. Any data present on these sectors might be lost. The computer might go to a no boot state as well. Proceed at your own risk.
12 years ago. Rating: 2 | |
Related Questions In This Category
23WIN - Nhà Cái Cá Cược Xanh Chín Đứng Top 1 Châu Á 2025
Answers: 0
| Views: 240
| Rating: 0
| Posted: 6 days ago
VN88 | Nhà Cái VN88 COM | Đăng Ký Tân Thủ +188K
Answers: 0
| Views: 165
| Rating: 0
| Posted: 4 days ago
RR99 – Nhận Link Chính Thức | Đăng Ký Rinh Thưởng Tới 8,888K
Answers: 0
| Views: 170
| Rating: 0
| Posted: 1 day ago
Top contributors in Beauty & Style category
Unanswered Questions
Nohu52 | Đăng ký nhận giftcode 52K & 100% thưởng nạp đầu
Answers: 0
Views: 17
Rating: 0
11winjpncom
Answers: 0
Views: 39
Rating: 0
bongdalu97
Answers: 0
Views: 47
Rating: 0
58WIN Link đăng ký chính thức – Khuyến mãi cực khủng
Answers: 0
Views: 51
Rating: 0
188betvndev
Answers: 0
Views: 51
Rating: 0
11winjpncom
Answers: 0
Views: 51
Rating: 0
SumClub bbaby
Answers: 0
Views: 80
Rating: 0
new88 Casino: Trải nghiệm game mượt mà
> More questions...
Answers: 0
Views: 82
Rating: 0