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    can't delete print job from Lexmark Printer

    I cancelled a print job, and it shows "deleting", but never goes away...I cant send anyother jobs to printer as they just queu up waiting for the old doc to delete.  I'm using MS 7 Operating Sys and my printer is a Lexmark 5160    This is becoming a recurring problem

    0  Views: 861 Answers: 1 Posted: 14 years ago

    1 Answer

    Go to "Print Jobs," highlight and delete


    If that does not work delete them ALL and try again, WBMS


     

    Pam Chesnut

    already did both. Job still shows "deleting"
    I have many "errors" showing up when I go in Administration. Was told I need to cleanup these errors weekly, but online chat with a rep won't give me any info without paying $99.00 so I declined his help. Has to do with spooler operation failure.

    Any other ideas
    Jack Large

    Do not fall for that!

    Click on "Start" then "All Programs" then "Lexmark" then "Solutions Center" then "Trouble Shooting" then "Clear Errors"

    You will see the following:

    "Clearing error messages"

    Correct the error condition explained in the error message. Click Help on the error message dialog box for specific instructions.

    After correcting the error condition, click Continue to resume printing.

    If the error remains, but you want to clear the error message:

    Click Cancel Printing. The error message closes, and the Canceling Printing dialog box appears.

    Follow the instructions on the Canceling Printing dialog box.

    If all that fails, uninstall and re-install the printer, WBMS.



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