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Verizon has a program to download to your phone which will enable you to back up all your contacts to an online account. Search for it on your my verizon homepage, or in the phone marketplace. Also, you can call your verizon dealer or customer service who can walk you through the process.
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Verizon has a service called Backup Assistant. To use it, go to "Get it Now" on your cell phone, search for Backup Assistant, then download it to save your contacts.
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indeed they do, they even up date it automaticly each week. i know another way is to download it through your computer