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    4. what is telephone courtesy?
    what is telephone courtesy?

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    0  Views: 976 Answers: 2 Posted: 14 years ago
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      It is the manner of how you conduct a telephone call especially if you work for a buisness/company.You should answer the phone in a clear speaking voice e.g Good morning/afternoon this is Zhien how may i help you or answer the call stating your place of employments name, it is all about pleasant and polite phone manner.

      14 years ago. Rating: 1
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        One courtesy is to apologize when you have called the wrong number. Too many people just abruptly hang up.

        14 years ago. Rating: 1
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