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    Why have I been charged for product that I didnt order?

    I was on line and went for THE DEAL and 'Ive been charged 89.00 ,but was told by you that there was a pproblem with payment method and the purchase didn't go through.My banksays it did.Please explain

    0  Views: 423 Answers: 1 Posted: 14 years ago

    1 Answer

    If you’re being charged for an item you didn’t order you will need to contact customer service. Since you tried to order the item but customer service said that the payment didn’t go through but the bank said it did you will need to contact customer service again and ask to get your money back or to get the item if you still want it. If they refuse contact your credit card company or bank so they will contact the company who sold you the item and hopefully clear the misunderstanding. If they will not be able to do so they might cancel the payment.



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