1 Answer

If Internet Explorer stops responding on a regular basis, common causes include the presence of spyware, an add-on, a computer virus, or a corrupted file that Internet Explorer is trying to access. Take the following actions to help ensure that it is not one of these problems:

Install the latest updates. Windows Update provides free updates for Windows operating system software and hardware, including updates for Internet Explorer. To ensure you're getting all updates for Internet Explorer that might address the problem, make sure your Windows Update settings include recommended as well as important updates. For more information, see Install Windows updates.

Check for solutions to the problem. Problem Reports and Solutions lets you report problems to Microsoft and check for solutions. Windows will notify you if there are steps you can take to solve problems. If a solution for Internet Explorer is not available yet, the information you choose to send to Microsoft can help create a new solution.

To check for solutions

Open Problem Reports and Solutions by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Problem Reports and Solutions.

Click Check for new solutions. http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-Internet-Explorer-stops-responding