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    can i sue Mcdonalds for calling the police on me?

    I ordered two 20 piece mcnuggets and when i got home i realized that they only gave me 20 not the 40 i paid for. I called the store and the manager said I was lying i had gotten 20 mcnuggets because I had paid for 20 Mcnuggets. Upset I drove back to the location to show the manager the receipt, very rudely I was told they will complete my order, I then told the woman I wanted my money back and no longer wanted the Mcnuggets. she told me that wasnt an option. I could either take the twenty mcnuggets that I had already paid for or she would call the police.. i said I want my money back. She rudely slammed the drive through window and laughed at me. They angrily dialed 911 infront of the window. I myself dialed the non-emergency number for the wes palm beach police department and waited for them to arrive. After about 10 minutes sure enough two police officers showed up and treated me like a B&E suspect.. I explained my situation, they went in to the store and spoke with manager who then reluctantly returned my money. I then apologized to the police for wasting their time with this and he chuckled well she is giving us free diner.. So i treated likea criminal called a liar, verbally abused then sent on my way like its my fault... There has to be some justice here what can i do?

    0  Views: 397 Answers: 3 Posted: 13 years ago

    3 Answers

    I don't see a case here. You both called the police on your own. You got your money back. you were not assaulted or arrested. The only case you have is they gave you a hard time. Their case would be disturbing the peace in a public business. I agree with Tommy. Call their cooperate headquarters.

    no food for you,,,

    Yeah but if I had been disturbing the peace wouldn't I have been arrested? I very literally sat there dumbfounded that she was doing this. When the police showed up I was treated like a criminal? I wonder if they went into the store and frisked ran warrant checks and unholstered their guns on her? Its the principal of the whole thing. She got her way the cops got diner I got treated like a felon embarrassed called a liar and publicaly humiliated because I wouldn't take the food..
    Colleen

    Moderator
    The police don't always arrest a person for disturbing the peace. They usually only do that if you do not calm down when they get there.

    If you truly feel you have a case of harassment then contact a lawyer. Who knows, you might be the next 3 million dollar settlement they make. (Referencing the woman who sued them for 10 million because she spilled a cup of their coffee in her lap and she burned her inner thighs. She settled for 3 million, 1/2 of which her attorney took and the government took their 2/3's share.

    Why don't you take your complaint directly to MacDonalds head office? I am sure they would take a very dim view of their franchisee treating customers that way. As long as you weren't abusive when you made the complaint & demanded a refund you should have gotten it & they shouldn't have dialled 911.

    no food for you,,,

    yeah it just happened cant get a hold of anyone at corporate and their response sections isnt long enough for me to describe the whole situation
    Colleen

    Moderator
    Give your name, the store location and tell them you want to hear back from an area supervisor. Don't bother giving the whole story on the answering machine. Wait to talk to the supervisor. He/she will give you better results. Remember to leave your home number.

    completely sober and utterly shocked the lady A. called me a liar up til the point I gave her the receipt. B. My options were take the food or I'm calling the police.. Didn't have time to get mad or retort I absolutely shocked this had just transpired?



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