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    I have your protection on two or more computers but my laptop is asking for a password. I used it on Monday and I've never installed a password on that computer. Is this perhaps a virus?

    My HP laptop is locked down in search of a password which I never installed.

    0  Views: 494 Answers: 2 Posted: 10 years ago

    2 Answers

    Did you try hitting the enter key without entering anything in the password box?

    I'm afraid yo have the wrong website.  Please check your paperwork for the correct site.  Good luck.



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