Because, Colleen(thanx very much for answering me mate), he's a prat. he come's in last week with this laptop he'd bought for £40. thinking he's got the 'sale of the century', i asked the obvious, "well whats wrong with it"(u know what i mean Colleen, for that b____y price). he said nothing, then early last week it all made sense, the installed OS win 7 was not genuine. so without asking anybody 4 help he decided to just install XP & partion the 7 into a drive he made up. Colleen , is it worth us trying to do something with it? or do tell he's learn't a hard lesson? Ps this isn't 1 of those (oh my best mate jobby type thing's!!Lol). i wish u could see the little s__t sat nxt 2 me laughing, his names Jason. bye 4 now but i hope u will answer me again with any kind of idea's Colleen, bye duck