close
    1. Home
      2. ›
    2. Computers & Internet
      3. ›
    3. Hardware
      4. ›
    4. Scanners
      5. ›
    5. i cant scan
    i cant scan

    I can copy and print but I can not scan - this pop up msg comes up:


    The function you have requested cannot be performed because another program already has control of the device. If the program currently using the device, save any unsaved work, close the program, and try again.


    Any thoughts???

    Answer this
    0  Views: 1527 Answers: 1 Posted: 10 years ago
    Comment this question

      1 Answer

      If you are connected to the computer while trying to scan, reboot the computer to cancel whatever is stopping you from scanning. 

      10 years ago. Rating: 2
      Comment this answer



        Did this answer your question? If not, then ask a new question.

        Top contributors in Scanners category

         
        ROMOS
        Answers: 23 / Questions: 0
        Karma: 1140
         
        Colleen
        Answers: 51 / Questions: 0
        Karma: 930
         
        country bumpkin
        Answers: 4 / Questions: 0
        Karma: 180
         
        Dardaigh
        Answers: 12 / Questions: 0
        Karma: 165
        > Top contributors chart

        Unanswered Questions

        gamedoithuongviet
        Answers: 0 Views: 6 Rating: 0
        gamedoithuongviet
        Answers: 0 Views: 3 Rating: 0
        Yo88
        Answers: 0 Views: 19 Rating: 0
        mu88comtop
        Answers: 0 Views: 20 Rating: 0
        ta88betonline
        Answers: 0 Views: 20 Rating: 0
        Aeromexico en Español Telefono
        Answers: 0 Views: 14 Rating: 0
        PXJ
        Answers: 0 Views: 16 Rating: 0
        PXJ
        Answers: 0 Views: 17 Rating: 0
        > More questions...
        452366
        questions
        719744
        answers
        754524
        users