Kathi Parks
1 Answer
Colleen
You need to contact AOL e-mail support. Also check with your internet provider and make sure nothing is blocking the mail from their end.
| 14 years ago. Rating: 0 | |
Thanks, Colleen. If you are a non-paying member, support is not very available. Anyone have any luck with that?
Have you tried just the e-mail support. That is usually free. http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=70969&sliceId=1&docTypeID=DT_AOLFAQS_1_1
Here is the response I received from AOL:
Thank you for the feedback. Honestly speaking, we have been experiencing issues about emails being delivered late. We are aware of the issue and are working around the clock to fix it.
We apologize for the inconvenience this has caused you. I will be filing a problem report about this problem to our Level 2 Technical Support Team.
We appreciate your patience. Rest assured were working to resolve this issue.
Sincerely yours,
AOL Email Support
Thank you for the feedback. Honestly speaking, we have been experiencing issues about emails being delivered late. We are aware of the issue and are working around the clock to fix it.
We apologize for the inconvenience this has caused you. I will be filing a problem report about this problem to our Level 2 Technical Support Team.
We appreciate your patience. Rest assured were working to resolve this issue.
Sincerely yours,
AOL Email Support
Well at least they've replied even if it's not a fix. If I were you, I'd just set up an e-mail account away from AOL. I use both Yahoo mail and Gmail (Google mail). I've had no problems with either one.
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