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    please tell me why my laptop is running really slow please

    trying to play games but is slow can u help

    0  Views: 262 Answers: 1 Posted: 13 years ago

    1 Answer

     


    Several possible reasons:


    1. You more than likely have viruses & possibly Trojans.


    2. You need to scan your computer with a good antivirus program and a different one than the one you are using.


    3. Your computer needs a tune-up big time after you are finished.


    Down load MS Security Essentials Click below for the link


    http://www.microsoft.com/en-us/security_essentials/default.aspx


    Prior to installing the new anti-virus program you have to delete your  current anti-virus program through the add and remove programs. Then go on line and and download an antivirus removal tool which will delete every single trace of your current anti-virus program. The reason is if you have even a small trace of your current anti-virus program installed in your computer one anti-virus program will conflict with the other and might allow a virus into your computer. The link for the removal tool is below.


    http://www.computerhope.com/forum/index.php?topic=59979.0


     


    After you install MS Essentials ensure you have enabled MS Firewall. Only one firewall can be installed in your computer. Essentials does not have one.


    Do a virus scan and see if it catches as many as possible.


    Next download Microsoft Malicious Software removal tool. Click below for the link.


    http://www.microsoft.com/security/pc-security/malware-removal.aspx


    Run a scan to try and find Trojans or spyware with it.


    Once you scan with both of the programs above you should catch everything.


    After doing all the above let me know how you made out, I will follow you.


    When you are finished I will tell you how to do a tune-up.


    Good Luck


     


     


     



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