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    how can i stop subscription to forces war records melksham

    i am being debited for a service idont want

    0  Views: 9774 Answers: 7 Posted: 2 years ago
    rainbow6
    I have had this problem too. It is in the "small print" that they automatically renew unless you go back on to "my account" and say "no". You need to do this or contact FWR by email. My card company said that just telling them (i.e. the card company) was not enough, but this should be done as well as a precaution.
    tedbrown
    I was a paid member of this site and found it useful.
    To turn of the renewal do the following:

    Login to your account.
    Go to Your Profile Page.
    Once there scroll down the page until you see a box labelled: Membership Preferences

    At the bottom is the Following text:

    Full Member: Yes
    Membership Renewal Date: ******
    Auto Renew Membership Yes edit

    Click on Edit, and select NO and then click on the word GO. you have now Stopped the auto renewals.

    Though also note if you made your payments by Paypal please ensure that you have the Recurring Payments disabled on your Paypal account.

    hope this helps
    GPF
    GF. They are an absolute pain in the neck. They seem to be taking a "Recurrent Payment" (by default, not by request) which is not a standing order or a Diret Debit so cannot be stopped except by themselves. And they have made that cancellation process less than obvious.
    TerryFk
    That's rubbish GPF -you can do it yourself as Ted has said above.
    Recurrent payments are the norm amongst this type of sub as well matey, can't see how logging in and unticking a box can be 'less than obvious' but there ya go.

    Why not contact them and ask them to do it if it's that difficult for ya?

    Pheebs
    I unticked the box as advised, as soon as I found out I'd paid £22-90 since August 20th - and for what? Now I find that I cannot even access the record I need, even though my subscription shouldn't end until about 10th or 11 November.

    7 Answers

    Tell your bank or card company to cancel the payments.

    ref. 80329 [ I think ]


    I wish to cancel my subscrition ( I didn"t know I had one )


    I don't know how to access my account. Please cancel as of now.     Thank you.


    james taylor 34 Kylie street  Wembley Downs 6019   Perth Western Australia.

    I am a newbie to this site - and to return to a former topic ... Forces War Records website are still ripping people off! Quite easy with yards of very small print.


    This month they have taken the standard fee for a monthly sub AND taken what appears to be an annual subscription which I definitely do not want. I have now sent five emails and contacted my card provider to ensure they cannot take more.


    When I ask FWR what is going on all I get is a standard response asking if I want to re-subscribe!!!


    How to get that £89.95 back is my next problem. Anyone any ideas please?


    Valbod

    I have been trying to cancel my re curring sub to Forces War Records without success. This was all debited in error by yourselves Please contact me @   abates24631@hotmail.co.uk  Anne Bates

    Colleen
    Moderator
    Not by us. This is akaQA, a general question and answer forum. We are not a game site nor a game download center. Take a look around. We just answer questions. Put a stop payment through the bank then contact your police about internet fraud.

    They are an absolute pain in the neck.  They are taking money by a "Recurrent Transaction" which is not a standing order or a direct debit, so it cannot be stopped by the bank.  They take this money not by request but by default.  It can only be stopped by the organisation itself - and they make that process less than obvious.

    I AM HAVING PROBLEMS WITH THEM TOO. THEY KEEP DEDUCTING PAYMENTS AND CANT FIND ME ON THEIR LIST AS A MEMBER.   THEREFORE i CANT EDIT AND CANCEL MY PAYMENTS.  ITS A REAL HEADACHE.


    GEMSTONE

    I have had this problem too. It is in the "small print" that they automatically renew unless you go back on to "my account" and say "no". You need to do this or contact FWR by email. My card company said that just telling them (i.e. the card company) was not enough, but this should be done as well as a precaution.



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