I am a newbie to this site - and to return to a former topic ... Forces War Records website are still ripping people off! Quite easy with yards of very small print.
This month they have taken the standard fee for a monthly sub AND taken what appears to be an annual subscription which I definitely do not want. I have now sent five emails and contacted my card provider to ensure they cannot take more.
When I ask FWR what is going on all I get is a standard response asking if I want to re-subscribe!!!
How to get that £89.95 back is my next problem. Anyone any ideas please?
|2 months ago. Rating: 0|
I have been trying to cancel my re curring sub to Forces War Records without success. This was all debited in error by yourselves Please contact me @ firstname.lastname@example.org Anne Bates
|8 months ago. Rating: 0|
They are an absolute pain in the neck. They are taking money by a "Recurrent Transaction" which is not a standing order or a direct debit, so it cannot be stopped by the bank. They take this money not by request but by default. It can only be stopped by the organisation itself - and they make that process less than obvious.
|1 year ago. Rating: 0|
I have had this problem too. It is in the "small print" that they automatically renew unless you go back on to "my account" and say "no". You need to do this or contact FWR by email. My card company said that just telling them (i.e. the card company) was not enough, but this should be done as well as a precaution.
|2 years ago. Rating: 0|